Shipping and Production Information
Note: in accordance to the German government, this policy must be displayed in German. Please reach out to receive the policy in English.
Every piece has its own journey.
At LifeWinsART, some products are created especially for you after your order is placed, while original artworks are carefully prepared and shipped individually. Because of this, shipping times may vary depending on the product and destination. We believe thoughtful work is worth the wait—and we'll always keep you informed along the way.
Production
Most products are made to order and are produced within 2–7 business days before shipping.
Original paintings and commissioned artworks require individual preparation and therefore follow their own production timeline.
Shipping
We ship worldwide.
Shipping times vary depending on your location, local carriers, customs processing, and the type of product ordered.
Once your order has been shipped, you'll receive a shipping confirmation email. Tracking information will be provided whenever available.
Original Paintings
Every original painting is carefully packaged to ensure it arrives safely.
Because each artwork is unique, shipping costs and delivery times may vary depending on the destination, artwork size, and packaging requirements.
You'll be kept informed throughout the shipping process, and tracking information will be provided once your artwork is on its way.
Commissioned Artwork
Commissioned artworks are created individually for each client.
Before work begins, we'll discuss your idea, timeline, and any important details together. Throughout the creative process, you'll receive updates on the progress of your artwork.
Once completed, we'll arrange shipping based on your location and the specific requirements of the finished piece to ensure it arrives safely.
Customs & Import Duties
International orders may be subject to customs duties, import taxes, or other local fees imposed by your country's customs authority.
These charges are not included in the purchase price or shipping costs and are the responsibility of the customer.
Multiple Shipments
If your order contains different types of products, they may arrive in separate packages.
This helps ensure that every item is produced and delivered as efficiently as possible.
Damaged or Lost Packages
If your order arrives damaged or appears to be lost during transit, please contact us as soon as possible at contact@lifewinsart.com.
We'll work with you to find the best possible solution.
Questions?
If you have any questions about shipping, production, or a specific order, feel free to contact us anytime.
Email: contact@lifewinsart.com
Thank you for supporting independent art. LifeWinsART
